Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Times We ship worldwide. Estimated delivery times vary by destination:

  • Australia: 7–20 business days
  • United States & Canada: 14–30 business days
  • United Kingdom & Europe: 14–30 business days
  • Rest of World: 20–45 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.

Shipping Costs We offer free shipping on all orders, worldwide.

Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier.